E-book: What is the ROI of CRM?

E-book: What is the ROI of CRM?

Return On Investment

A CRM tool is the basic component to support a customer-centric business strategy.
It is more than a central database to store contacts, but also an operational tool to simplify and automate business processes.

This eBook will help you understand how these factors play a role in the current and future ROI of your CRM solution.

  • What is meant by ROI of CRM?
  • Biggest benefits of CRM
  • How do you make ROI measurable?
  • How can you maximize ROI?